SMB

We believe Azerbaijan’s socio-economic development is closely linked with entrepreneurship and its future development!

The conference devoted to ”Day of Enterpreneurs” held The meeting held between KOBİA and Federative Republic of Somalia Kenyan delegation became familiarized with the activities of the "Baku SMB House" The next meeting of the subgroup focusing on environmental, social, and corporate governance (ESG) standards was recently held. Students and graduate students from Kazakhstan visited "Baku SMB House" What criteria are used for issuing a "startup" certificate? - AWARENESS KOBİA participated in the event "Caspian Investment Forum Bishkek 2024" 16 KOB entities were awarded with "Startup" certificates in the first quarter of this year The meetings with entrepreneurs within the state-business cooperation platform are underway. To the attention of SMB entities operating in the sectors of agriculture and food industry!

Citizens are satisfied with the SMBDA Call Center 13.04.22

MAC (Media Analysis Center) conducted a survey to determine the index of activity of Call Centers of public and private institutions.

According to Qafqazinfo, the month-long telephone survey was based on the efficiency of the Call Centers' service, the level of communication with citizens, the answers to the questions and the criteria for an objective, correct approach to solving problems.

Taking into account the above criteria, the activities of the Call Centers were assessed at 4 levels on a 10-point scale.

The highest scores in the survey were provided by the Ministries of Interior, Emergencies, Labor and Social Protection, Environment and Natural Resources, Energy, Foreign Affairs, Economy, Education and Digital Development and Transport, other ministries, as well as the General Prosecutor's Office, State Customs, State Committee For Affairs Of Refugees and Internally Displaced Persons, AzerEnergy OJSC, Small and Medium Business Development Agency, Azerbaijan Caspian Shipping CJSC and Azerbaijan Railways CJSC. Thus, the activities of these institutions were assessed on a scale of 9-10 points. It is stated that the agencies respond promptly to calls and, if necessary, appeals (problems) are taken under control. The survey gave the lowest score (0-2) to the activities of the Call Center of four institutions. These are the Ministry of Defense (the line is always busy and not working), the Ministry of Defense Industry (contact numbers of the Ministry do not work), Supply and delivery of food products OJSC (contact numbers of the OJSC do not work), Ombudsman (Call Center number does not work) and the Ministry of Culture (Hotline service does not work).

https://qafqazinfo.az/news/detail/vetendaslar-bu-qurumlarin-cagri-merkezlerinden-narazidir-359721