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The Small and Medium Business Houses (SMB Houses) is an organizational unit of the Small and Medium Business Development Agency responsible for coordination of services rendered by state bodies and private entities to entrepreneurs in the single space.
The purpose of SMB Houses is to ensure harmonized delivery of G2B (government to business) and B2B (business to business) services to entrepreneurs in the single space by implementing principles of promptness, transparency, courtesy, responsibility and comfort as well as applying a new approach and modern innovations. Apart from producing satisfaction, every service shall be provided in a lawful, qualitative and transparent way.
Currently, there are three SMB houses in Baku, Khachmaz and Yevlakh.
In accordance with Item 9.2 of the Decree of the President of the Republic of Azerbaijan of 26 June 2018 “ On ensuring the activity of the Small and Medium Business Development Agency of the Republic of Azerbaijan,” central and local executive and municipal bodies and public legal entities established on behalf of the government, including legal entities with controlling interest held by the government, shall provide small and medium businesses with services and legal documents entered in the G2B (government to business) Single Electronic Registry. In addition, until the Registry becomes operational, the “List of services to micro, small and medium businesses” shall be provided through SMB Houses.
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Azərbaycan Respublikası Prezidentinin iştirakı ilə 6 yanvar 2023-cü ildə “Bakı KOB evi” fəaliyyətə başlayıb. Bu, biznesin istifadəsinə verilmiş sayca 3-cü KOB evidir.
“Bakı KOB evi”ndə sahibkarlara 29 dövlət qurumu tərəfindən 150-dən çox, 20 özəl qurum tərəfindən isə 100-dən çox adda xidmətlər göstərilir. Sahibkarlar fəaliyyət üçün zəruri olan biznesin qeydiyyatı, lisenziya və icazələrin alınması, biznes planın hazırlanması, güzəştli maliyyə vəsaitlərinə çıxış, vergi, gömrük, kommunal xidmətlərə qoşulma, bank, sığorta və digər məsələlərlə bağlı “Bakı KOB evi”nə müraciət edə bilərlər. “Bakı KOB evi”ndə yaradılmış Beynəlxalq Ticarət, İnkişaf və Logistika Zonasında gömrük və idxal-ixrac əməliyyatları ilə bağlı geniş spektrli xidmətlər təqdim edilir.
Həmçinin, binada yaradılmış görüş, təlim, startap, mediasiya otaqları və konfrans zalı da sahibkarların xidmətində olacaqdır.
Ünvan: Bakı şəhəri, Ziya Bünyadov prospekti, 38C, 1969-cu məhəllə
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Khachmaz SMB House, which is part of Agency, started its activity in 7 February 2020.
The Ministry of Economy and its agencies (State Tax Service, State Service for Property Issues, State Service for Antimonopoly Policy and Consumer Market Control, Entrepreneurship Development Fund, AZPROMO), the Ministry of Agriculture, State Customs Committee, Food Safety Agency (FSA), State Advertising Agency, Azerpost LLC, Azerigaz PU, Azersu OJSC, Azerishig OJSC, etc. provide about 150 G2B services, whereas private organizations such as banks, insurance, leasing, brokers provide about 100 B2B services.
The main advantage of Khachmaz SMB House is providing services to entrepreneurs in a single space, saving time and costs of entrepreneurs applying for services, transparent and operative organization of services, measurability of the service level.
At present, Customer Satisfaction on the services of the SMB House is 98%. Satisfaction of service level provided to entrepreneurs by Khachmaz SMB House is measured by an electronic system.
Prevent loss of time, Online Queue System (SMB queue) for entrepreneurs applying to Khachmaz SMB House was launched in 2020.
Entrepreneurs in the Guba-Khachmaz economic region can apply to Khachmaz SMB House for services related to entrepreneurial activity without applying to any agency.
Address: Khachmaz city, 45 Baku avenue, Guba-Khachmaz Regional Development Center
Contact number: (+994 55) 525 27 27
E-mail: khachmazkobevi@smb.gov.az
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The Yevlakh SMB House was launched on April 8, 2021. This is the second SMB house that has been put into use by businesses.
The Yevlakh SMB House provides entrepreneurs with services on taxes, property matters, access to utilities, food safety, agriculture, advertising, postal services, and issuance of certificates of origin, licenses, and permits. Private companies are also provided with necessary business services such as banking, insurance, leasing, translation, and design. In total, 15 public and private organizations provide more than 200 services to entrepreneurs in the Yevlakh SMB House.
According to the concept of providing services to entrepreneurs in a single space, the Yevlakh SMB House also hosts an SMB Development Center (SMBDC), which arranges training for micro, small, and medium enterprises, startups, and those who wish to start a business, provides them with consulting and other services.
Address: Yevlakh city, Baku avenue 5, Aran Regional Development Center
Contact number: (+994 55) 253 67 67
E-mail: yevlakhkobevi@smb.gov.az
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